Comments on: Growing Up Poor : How Foolish SaaS Companies Lose Money http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/ Streamlined angles on turbulent technologies Sun, 13 May 2012 13:09:17 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Customer Self-Service | The Holy Grail of SaaS | WikiCloud http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-15915 Customer Self-Service | The Holy Grail of SaaS | WikiCloud Wed, 08 Feb 2012 03:29:00 +0000 http://chaotic-flow.com/?p=1939#comment-15915 [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...] [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...]

]]> By: SaaS Benchmarks | Acquisition Cost and Churn Challenges | WikiCloud http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-15911 SaaS Benchmarks | Acquisition Cost and Churn Challenges | WikiCloud Wed, 08 Feb 2012 02:55:35 +0000 http://chaotic-flow.com/?p=1939#comment-15911 [...] months! Ouch. While it makes sense to invest heavily in customer acquisition during high growth, SaaS Metrics Rule of Thumb #6 | Growth Creates Pressure to Reduce Total Cost of Service, highlights the importance of keeping average CAC per customer in check as you grow. Even if [...] [...] months! Ouch. While it makes sense to invest heavily in customer acquisition during high growth, SaaS Metrics Rule of Thumb #6 | Growth Creates Pressure to Reduce Total Cost of Service, highlights the importance of keeping average CAC per customer in check as you grow. Even if [...]

]]> By: Customer Self-Service | The Holy Grail of SaaS « Cloud Computing http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-15400 Customer Self-Service | The Holy Grail of SaaS « Cloud Computing Thu, 28 Jul 2011 03:07:57 +0000 http://chaotic-flow.com/?p=1939#comment-15400 [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...] [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...]

]]> By: Customer Self-Service | The Holy Grail of SaaS http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-15399 Customer Self-Service | The Holy Grail of SaaS Tue, 26 Jul 2011 20:13:45 +0000 http://chaotic-flow.com/?p=1939#comment-15399 [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...] [...] power of the Internet to help customers help themselves combined with the promised land of lower customer acquisition cost and lower cost of service will always enrapture the true SaaS believers and hasten them on their [...]

]]> By: SaaS http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-15363 SaaS Mon, 20 Jun 2011 00:17:22 +0000 http://chaotic-flow.com/?p=1939#comment-15363 It is almost like they are treating business like a hobby and if it works, great if not, well that is ok too. I have also seen allot of good looking companies loose because of immature decision making and foolish spending. SaaS suffers from this type of bad business practices in that this breeds fear in potential investors for the industry as a whole. It is almost like they are treating business like a hobby and if it works, great if not, well that is ok too. I have also seen allot of good looking companies loose because of immature decision making and foolish spending. SaaS suffers from this type of bad business practices in that this breeds fear in potential investors for the industry as a whole.

]]> By: SaaS Benchmarks | Acquisition Cost and Churn Challenges http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-14497 SaaS Benchmarks | Acquisition Cost and Churn Challenges Tue, 08 Mar 2011 16:16:26 +0000 http://chaotic-flow.com/?p=1939#comment-14497 [...] months! Ouch. While it makes sense to invest heavily in customer acquisition during high growth, SaaS Metrics Rule of Thumb #6 | Growth Creates Pressure to Reduce Total Cost of Service, highlights the importance of keeping average CAC per customer in check as you grow. Even if [...] [...] months! Ouch. While it makes sense to invest heavily in customer acquisition during high growth, SaaS Metrics Rule of Thumb #6 | Growth Creates Pressure to Reduce Total Cost of Service, highlights the importance of keeping average CAC per customer in check as you grow. Even if [...]

]]> By: Are there any public financial models for SaaS companies? - Quora http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-13969 Are there any public financial models for SaaS companies? - Quora Wed, 09 Feb 2011 19:11:20 +0000 http://chaotic-flow.com/?p=1939#comment-13969 [...] Schueler, High Tech Customer Service Expert Web... Other resources: opexengine.com and http://chaotic-flow.com/growing-...Insert a dynamic date hereView All 0 CommentsCannot add comment at this time. Add [...] [...] Schueler, High Tech Customer Service Expert Web… Other resources: opexengine.com and http://chaotic-flow.com/growing-…Insert a dynamic date hereView All 0 CommentsCannot add comment at this time. Add [...]

]]> By: Joel Lessem http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-12808 Joel Lessem Mon, 12 Apr 2010 15:09:04 +0000 http://chaotic-flow.com/?p=1939#comment-12808 Joel - we are delighted with your posts. We have taken your equations and run all our data through them. While we had some to similar conclusions through other calculations - these are better. Gives us a real sense of clarity as to the direction of our business. I am most amused by "Growing Up Poor" - I have lived it though a previous VC funded SaaS company - and it as never made sense to me. Now i run a real-business with solid financial fundamentals and efficient use of capital. Regards Joel Lessem Joel – we are delighted with your posts. We have taken your equations and run all our data through them. While we had some to similar conclusions through other calculations – these are better. Gives us a real sense of clarity as to the direction of our business.

I am most amused by “Growing Up Poor” – I have lived it though a previous VC funded SaaS company – and it as never made sense to me. Now i run a real-business with solid financial fundamentals and efficient use of capital.

Regards
Joel Lessem

]]> By: Haut Tech » Lean Software Product Development in 4 Phases http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-12101 Haut Tech » Lean Software Product Development in 4 Phases Thu, 25 Feb 2010 01:57:51 +0000 http://chaotic-flow.com/?p=1939#comment-12101 [...] The architecture needs to allow those services to be used as long as necessary, but to be replaced as growth provides the option to drive down the cost of service.  It should also be said that features and customization in this approach come from choices of [...] [...] The architecture needs to allow those services to be used as long as necessary, but to be replaced as growth provides the option to drive down the cost of service.  It should also be said that features and customization in this approach come from choices of [...]

]]> By: Joh nWoods http://chaotic-flow.com/growing-up-poor-how-foolish-saas-companies-lose-money/comment-page-1/#comment-12065 Joh nWoods Tue, 23 Feb 2010 17:37:45 +0000 http://chaotic-flow.com/?p=1939#comment-12065 Wow, pretty sad aint it. jess www.complete-anonymity.cz.tc Wow, pretty sad aint it.

jess
http://www.complete-anonymity.cz.tc

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